The 'Ohana Circle
Your Privacy
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company.
We support your right to be informed about your data and make choices about your information. We’ve created this privacy site for this purpose.
We’ve structured our policies so that it’s easy to understand with clear and plain language. We make it easy for you to control the information you provide us. Our privacy policy explains how you can make choices about your information, and the measures we’ve put in place to keep your information secure.
Please read our policies so you can be informed about the information we collect. If you have additional questions contact us.
Information we collect
Information We Collect
The following summary highlights the information we collect and our data policies. On this page you can learn:
  • What kinds of data do we collect?
  • How do we use the data we collect?
  • How do you keep my data secure?
  • What’s your data retention policy?
  • How do I control my data?
  • Where can I learn more?
What kinds of data do we collect?
Things you share
We collect the information that you choose to share with us. This may include the opinions you express and the interests you choose to share.
  • Survey and study responses
  • Discussions and chats
  • Likes and comments
  • Media such as images, videos, and documents you upload
Things that make you “you”
When you join this website, we keep the information that you share with us. This can include personally identifiable information including:
  • Name
  • Email address
  • Password
  • Birthday
  • Gender
  • Phone number
  • Address
  • Country
We may also ask you about your household to help us better understand the interests relevant to you.
From time-to-time we may ask you to update your information. We may supplement this information with data from other sources and our partners. The information we collect can viewed by you in the Your Data section.
You will only be asked about your personally identifiable information in the private and secure areas of our website. Please do not volunteer personally identifiable information in areas viewable by others like discussions and comments. We will never ask you to share highly sensitive information such as passwords, social security numbers, credit cards, bank accounts, and financial information.
Web Browser and Device Information
We collect information about the devices you use to access our website and mobile app. The purpose of this information is to authenticate users, comply with applicable regional regulations, understand the quality of the user experience, and general website usage metrics with our users.
This information may include the following:
  • Connection information such as the name of your internet service provide (ISP), mobile operator, phone number, and IP address
  • Browser/device information such as browser, language, time zone, operating system, hardware version, device identifiers, and device settings
  • Device locations such as specific geographic locations, such as through GPS, Bluetooth, or WiFi signals
Cookies & Other Storage Technologies
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.” We use cookies to manage user sessions. We do not link the information we store in cookies to any personally identifiable information.
Information from third-party partners.
We exchange information about you and your activities on-and-off this website from integrations and third-party partners, such as information about your experiences or interactions on this website and with partners. The data exchanged with partners is pseudonymized. This means we do not share data about you thats classified as sensitive personally identifiable information that specifically identifies you, such as your full name and address.
How do we use the data we collect?
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company based on information you provide.
We may include information you share in company internal reports and presentations without permission, including suggestions, responses, and uploaded media created and shared by you. The purpose of this is to highlight your experiences and opinions to our broader team and to help inform our company decision making.
Your personally identifiable information is protected. We practice pseudonymization so that your identity is masked whenever and wherever possible. We do not share information that can identify you with partners or third-parties.
How do you keep my data secure?
Our servers are protected by high-end firewall systems. We secure data with sophisticated controls and access restrictions. All data is encrypted at rest for maximum security.
What’s your data retention policy?
Typically, we maintain data for as long as it remains relevant to the stated purpose of this website, i.e. understanding our audience and inform company decision making. We erase your personally identifiable information when it’s no longer pertinent to this purpose, or when instructed by you using the data controls on the Your Data section of this website.
How do I control my data?
We support your right to be informed about your data and make choices about your information. Visit the Your Data section to learn more.
Where can I learn more?
The full detail of our policies is available in our Privacy Policy. The purpose of this page is to highlight specific details from that policy. If you have additional questions you may contact us.
Access Your Data
We support your right to be informed and make choices about the data and information you share with us. Our website includes tools for users to manage their personal data. You can request a copy of your data and download it. You can also request the permanent destruction of your account and all associated personally identifiable information.

These actions can be performed by accessing Data Controls on the next page.
First, we must verify your identity to ensure secure access to your data. If you have an active account you can login with your member credentials. You may also authenticate by entering your email address below.
Thank you. You will receive an email shortly with additional instructions to securely access your data controls.
Privacy Policy
This Privacy Policy explains how Kings Hawaiian (“KH”) may collect, use, and share related to customer panel, survey, and marketing related activities associated with websites officially operated or sponsored by KH (the “Sites”).

1.Changes to the Privacy Policy As KH evolves its efforts at engaging the industry, consumers, and those interested in topics relevant to KH, this Privacy Policy may change to reflect this evolution. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Last updated” date at the bottom of this page.

2.Information We Collect 

2.1.Personal Information: We may collect information (whether online, by phone, or by paper) that identifies you or relates to you, your interests, or your preferences (“Personal Information”) when you: provide such information on our Sites, apply or register for KH surveys, panels, or otherwise interact with KH. The types of Personal Information collectedmay include your name, address, phone number, birth date, Email address, information about your personal opinions, or other demographic and customer preference information.Note that cookies, tags and other tools placed by third parties may collect information about you and your visits to Sites and elsewhere on the Internet including, but not limited to: your industry, company size, job function, or seniority level. 

2.2.Navigational Data: As you interact with our Sites, we, or our service providers, may also collect information about your browsing history or certain other information through your use of, and visits to, Sites; and our use of a variety of technologies, including, but not limited to: cookies, tags, beacons, Internet Protocol (IP) address, and other tools. “Cookies” are pieces of code/text placed on your computer when you browse our Sites. Cookies may be placed by us or third party advertisers. “Tags” and web beacons refer to code scripts that are primarily used to track visitors’ activities on our Sites by web analytics software. The types of Navigational data collected on our Sites through the use of these, and other tools as KH may add from time to time, may include: the search terms you used, new or returning user, browser information, computer type, operating system, internet service providers, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, ads viewed, etc. (collectively, all of the foregoing data the “Navigational Data”). 

3.How We Use and Share Personal Information 

3.1.Once collected, we may use your Personal Information in a variety of ways including: (a)Develop or improve KH products and services; (b)Understand customer preferences, including geographical variations in such preferences; (c)Provide service communications such as order confirmations, program registrations, and customer service messages; (d)Respond to your emails or online requests for products, services, or information; (e)Deliver and process surveys; (f)Personalize and improve the usability of the Sites; (g)Fulfill and/or deliver KH products and services; (h)Sharing with certain other companies to offer you products and services that may be of interest to you as described below; (i)Tailor content, advertising, and marketing to you; (j)Share with third parties as required by law, or to protect KH as described below; and (k)Share your email address, as permitted under KH Email Policy as described below. 

3.2.Sharing Your Personal Information to Fulfill Service Requests and Perform Business Functions. When fulfilling service requests initiated by you, we may share your Personal Information with certain third parties to fulfill the requests. We may also share such information with service providers that perform business functions for us. For example, KH occasionally hires other companies to provide limited services on our behalf including, but not limited to: website hosting, survey management, and social media enablement; answering customer questions about products or services; consulting services; data modeling; printing; sending postal mail; and processing panel registrations.In such cases, KH may share your Personal Information as needed. 

3.3.Sharing Your Personal Information with Certain Other Companies. KH may share Personal Information with certain other companies in order to provide them an opportunity to offer products or services that may be of interest to you. 

3.4.Sharing Your Personal Information When Legally Necessary or to Protect KH’s Interests. KH may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on KH; (b) protect and defend the rights or property of KH; or (c) protect the personal safety of KH personnel or members of the public in appropriate circumstances. In addition, if KH and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if KH undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise, information may be transferred as part of that transaction or change. 

4.How to Manage the Sharing of Your Personal Information You can manage your profile and e-mail preferences, including opting out of e-mail either online or by contacting us. Additionally, if you prefer to receive mailings only from KH and have your name and address removed from lists we maintain, please contact us. For California residents, please consult the “Your California Privacy Rights” for additional considerations. 

5.How We May Use and Share Navigational Data Through the use of various technological tools, we may collect Navigational Data to improve the usability of our Sites and for other business reasons. We may share the Navigational Data we collect with third parties; or permit third parties to place tools like cookies, tags, and web beacons to collect additional Navigational Data when you browse our Sites. We or other third party companies may then use the Navigational Data to provide advertisements and targeted advertisements to you (ads based on the Navigational Data). Please note that you may be subject to the privacy policies of other non-KH companies when you select an advertising link or other link that takes you to sites not operated by KH.

The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, KH’s Sites are not compatible with DNT and so do not recognize DNT settings.

6.Cross Border Use and Sharing of Personal Information As part of your registration or other use of the Site, KH will process your Personal Information in countries which may not be your country of residence. By submitting your registration information or otherwise using the Site, you agree that your Personal Information may be processed in a country which may have lower privacy protections under local law than your country of residence. Should you not agree to such processing, please do not register for an event or otherwise use the Site.

7.California Privacy Rights California's Civil Code section 1798.100 et seq. provides residents of California a number of rights as they relate to Personal Information. These are the “right to know”, the “right to delete”, and the “right to opt-out”. 

7.1.Right to Know. You may request KH provide you the specific pieces of Personal Information that KH has about you; categories of Personal Information we have collected about you; categories of sources from which the Personal Information is collected; categories of Personal Information that KH sold or disclosed for a business purpose about you; categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information you can make a request for is already contained in this Policy. Should you wish to exercise this right, please see the section below which explains how to do so. If you do not have an account with KH, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request. 

7.2.Right to Delete. California law gives residents a limited right to request deletion of their Personal Information. However, this right is limited by a number of exceptions. Fundamentally, if KH has a permissible need to retain Personal Information, we are not under an obligation to delete such information, even when requested. Generally, we retain Personal Information so we may complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality of our online properties; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with KH; comply with a legal obligation; or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which your provided the information. As such, we generally do not accept requests to delete Personal Information. However, we will respond to requests to remove Personal Information from some of our systems as a part of a request to close or otherwise disable a membership account. If you would like to request deletion of Personal Information, please see the section below which explains how to do so. If you do not have an account with KH, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request.

7.3 Right to Opt-Out. If you would like to opt-out of any sale of your Personal Information, you may do so by contacting us as specified in section 11.

7.4.Designating an Authorized Agent. California law permits California residents to designate an agent to manage their rights under California law. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted below under “Exercising California Privacy Rights”. Note that If you do not have an account with KH, we may ask for some Personal Information in order to verify your identity and your rights to the data subject to your request. We will also need sufficient Personal Information about your authorized agent to be able to identify them. As part of this process, you must have permission from your authorized agent to disclose their Personal Information to us for the purpose of acting as your agent. 

7.5.Non-discrimination. California law does not permit KH to discriminate against you because you exercised any your rights under this title, including, but not limited to, by: denying you access to goods or services; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services; suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. 

7.6.Exercising California privacy rights. If you are a California resident and would like to exercise any of your rights you may do so by contacting us via the methods noted above in the section 11 below. Please be aware that KH will need to have sufficient information to be able to verify your identity and the rights you have in the data subject to your request. 

8.Canada Anti-Spam Law (“CASL”) KH complies with CASL. Registrants who have provided us a Canadian mailing address will not receive unauthorized Commercial Electronic Messages (“CEM” as defined under CASL) unless these individuals have opted-in to receive CEM.

9.Information Security KH implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to personal information to certain companies who may need to know that information in order to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, KH cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. If you have questions about this Privacy Policy, please contact us.

10. Linking to Other Internet Sites You should be aware that other Internet sites that are linked from the Sites or from an KH email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

11. How You Can Access and Change Information If you are a registered participant of a panel or community, subscriber to KH publications, or a purchaser of KH products and services, you may review and update/correct your information directly on the event’s website, or by contacting us at:
King's Hawaiian, 1411 W. 190th Street, Suite 500, Gardena, CA 90248

Last updated November 21, 2019